AI-native document generation

65% Faster Letter Drafting Time

5X Faster Letter Cycle Time

80% Fewer Managed Templates

What is Kyber

Kyber is an AI-native document generation and delivery platform built for claims teams. Adjusters instantly draft, review, and send communication using organization approved templates and exact policy language.

The result is compliant, consistent, and personalized claims correspondence at scale.

The challenge

Claims teams spend too much time drafting, formatting, and sending notices. Even inside advanced claims systems, documentation remains a manual bottleneck. Adjusters copy policy language by hand.

Templates drift out of date. Reviews happen in email. Mail fulfillment is disconnected. These gaps slow claims, increase compliance risk, and pull teams away from higher value work. Kyber solves this inside Snapsheet.

Why we partnered together

In October 2024, Snapsheet partnered with Kyber to modernize claims correspondence with the Snapsheet ecosystem.

By combining Kyber’s advanced document generation capabilities with Snapsheet’s purpose-built claims management platform, this partnership delivers a unified workflow for drafting, reviewing, and sending compliant claim notices directly from the claim file.

Benefits of the Snapsheet and Kyber partnership

With Kyber seamlessly integrated into Snapsheet’s claims platform, insurers gain an AI-native correspondence engine embedded within their core claims workflow.

This collaboration offers insurers numerous benefits, including:

Faster Drafting

A 65% reduction in time spent drafting claim correspondence enabling adjusters to focus on high-priority tasks

Stronger Compliance

Automated templates and AI-driven policy language extraction reduce errors, ensuring consistent, high-quality communications

Accelerated Response Times

Faster document turnaround reduces response times from hours to minutes, with carriers like Branch experiencing 5x reduction in letter cycle times

Lightning Speed Go Lives

In just 2.5 months, carriers like Kingstone migrate hundreds of templates and go live with Kyber and Snapsheet

Straight Through Automation

Faster document turnaround reduces response times from hours to minutes, with carriers like Branch experiencing 5x reduction in letter cycle times

Core Functions and Features

This integration brings Kyber's drafting, review, and delivery workflow directly into the Snapsheet platform.

Snapsheet and Kyber have developed an API-based integration that automates correspondence end to end. Key features include:

Template Management

Dynamic, no-code templates are easy to manage by claims business users, not by IT or engineering

Omnichannel Send and Delivery

Make omnichannel orchestration for print mail and email a single-click experience with automatic compliance notes

Real-Time Collaboration and Approvals

Unlock real-time collaboration across teams with built-in governance, required review flows, and audit trails

Instantly Draft

Instantly draft complex claims letters and forms, including RoRs, denials, and coverage explanations, with advanced data autopopulation and AI powered drafting

Get started with Kyber and Snapsheet

Simplify communication workflows with the Snapsheet/Kyber integration, designed to increase efficiency and empower adjusters with faster more compliant correspondence.

Let our team help you incorporate this integration to optimize your processes and achieve measurable results. Let’s work together to transform your claims communication.

By integrating Kyber’s advanced document generation and delivery platform with Snapsheet’s innovative claims management system, we’re creating a seamless experience that will transform how insurance carriers handle customer communication workflows throughout the claims process. In particular, I’m excited about how this integration will empower insurance enterprises to accelerate their digital transformation journey. Together, Kyber and Snapsheet are setting a new standard for operational excellence in the insurance industry.

Arvind Sontha
Co-Founder & CEO at Kyber